Taiwan lets anyone help write the rules for new technology. People post short
statements online, everyone votes agree or disagree, and software finds the statements that
people on opposite sides both accept. Those become the starting point for the law. When Taiwan
used it to settle a fight over Uber, the government wrote every point of agreement into the
new regulations.
A young democracy that remembers
Taiwan lived under martial law from May 1949 to July 1987, more than 38 years (Wikipedia,
2026d). Its people first chose their president directly in 1996 (Wikipedia, 2026a). Many
Taiwanese adults remember a time when the government decided and the people obeyed.
That memory shapes what came next. In March 2014 the governing party tried to push a trade
agreement with China through parliament without the clause-by-clause review it had agreed to.
Students occupied the Legislative Yuan, Taiwan's parliament, from 18 March to 10 April: 23
days. On 30 March, police counted 116,000 people at the rally outside; organisers said
500,000. The Speaker promised no review until a law existed to monitor every cross-strait
agreement, and the students left. The agreement was never ratified (Wikipedia, 2026f). This
became known as the Sunflower Movement.
Fork the government
Some of the help came from g0v (pronounced "gov zero"), a community of civic hackers that
started in late 2012. The zero stands for rethinking
government "from zero" (Wikipedia, 2026b).
Their idea borrows from how programmers share code. Take a government website, swap the
"o" in its address for a zero, and you reach g0v's "forked" copy: the same information,
rebuilt so people can actually use it. If the copy is better, the government can "merge" it
back into its own site (Wikipedia, 2026b). One of the first projects began when the government
released a vague video about its economic plan. Instead of complaining, volunteers built
Budget Maps, which show where tax money goes.
That's the cultural insight. g0v doesn't wait for permission, and it doesn't just protest.
It builds the better version and offers it back.
How vTaiwan works
Out of that community came vTaiwan, launched in 2014: an open process where citizens,
experts and officials work through a national issue together, online and in person (Hsiao et
al., 2018). It runs in four stages (vTaiwan, n.d.):
- Proposal. An issue is put up for discussion, usually a question about
digital technology the law hasn't caught up with.
- Opinion. Anyone can post short statements and vote on other people's,
using a tool called Pol.is.
- Reflection. The points of agreement set the agenda for a public meeting
with officials, companies and citizens in the room.
- Legislation. The government drafts rules from what came out of it.
The tool that looks for common ground
Most online discussion rewards the loudest, angriest post. Pol.is is designed the other
way. Nobody can reply to anyone. Participants stay anonymous. You can post a statement, and
you can vote agree, disagree or pass on other people's. That's it (Wikipedia, 2026e).
The software then groups people by how they vote and draws a map of the groups. It shows
where the divides are, and, more usefully, which statements win support from every group at
once (Horton, 2018). Because those are the statements that rise to the top, people start
writing statements the other side can accept.
The Uber case
Uber's arrival in Taiwan split opinion into two camps, for it and against it. vTaiwan ran it through the process. More than 4,000 people took
part in the Pol.is survey over four weeks (vTaiwan, n.d.).
At the start the voters fell into those two camps. As the statements piled up, some drew support from both, including (Horton, 2018):
- "The government should set up a fair regulatory regime."
- "Private passenger vehicles should be registered."
- "It should be permissible for a for-hire driver to join multiple fleets and platforms."
The argument moved from "for or against Uber" to safety and fairness. Uber accepted the
recommendations, and the government wrote all the Pol.is consensus points into its new
regulations (vTaiwan, n.d.).
A minister who works in public
Audrey Tang, a core member of g0v, volunteered during the Sunflower occupation to broadcast
the protesters' message. In 2016 Taiwan appointed Tang a minister without portfolio for
digital affairs, and in 2022 the first Minister of Digital Affairs, a post Tang held until
May 2024. Tang was the first transgender and non-binary official in Taiwan's cabinet
(Wikipedia, 2026c).
Every one of Tang's ministerial meetings was recorded, transcribed and published online.
During COVID-19, Tang's office met rumours with "humour over rumour": an answer within 20
minutes, in 200 words or fewer, with two funny pictures (Wikipedia, 2026c). The same idea
runs through all of it. If you trust people with the facts, they tend to earn it.
Where it falls short
vTaiwan reports that more than 28 cases have gone through the process and 80% led to
decisive government action (vTaiwan, n.d.). That's a strong record. It also has real
limits (Horton, 2018):
- The government doesn't have to listen. Nothing binds it to the result.
A former activist turned legislator, Jason Hsu, called vTaiwan "a tiger without teeth".
- A change of government can undo the work. A bill on selling alcohol
online came through vTaiwan, then stalled when the new administration withdrew every bill
awaiting approval in 2016.
- Few people take part. By 2018 about 200,000 people had joined a vTaiwan
discussion, in a country of 23 million, and they lean towards people comfortable online.
Taiwan's answer to the reach problem was a second platform. Join, the government's own
national site for online deliberation, also uses Pol.is, and by 2018 nearly five million people
had signed up (Horton, 2018; Wikipedia, 2026e).
None of this makes vTaiwan a failure. It's an experiment that works best on new, narrow
questions, where nobody has dug in yet.
Does Australia do anything like it?
Not at national level. Australia's closest practice is offline: councils hand a hard
question to a panel of residents picked by lottery. In Manningham, a Victorian council of
123,000 people, 40 residents chosen that way met seven times over three to four months to
answer "What range and level of services are you prepared to pay for?" on a $147 million
budget. They wrote their own report, and the council committed to implement it "to the
maximum extent possible" (newDemocracy Foundation, 2024).
That reaches the same place from a different direction. A lottery panel is small but
looks like the town. Pol.is is open to everyone but only reaches the people who show up.
Taiwan shows a government can use both. Switzerland goes further still and lets citizens
vote on the law itself; see
How Swiss direct democracy works.
What you can do
- Try it. Pol.is is free and open source. Governments in the US, Canada,
Singapore, the Philippines, Finland and Spain have used it (Wikipedia, 2026e). A club, a
school or a strata committee could run one this week.
- Ask your council. When a hard decision is coming, ask whether a
lottery-selected panel will look at it first.
- Look for the statement both sides accept. Next time an argument splits
your street or your workplace, write the sentence the other side would vote for. That's the
whole trick, and it works without software.
Sources
- Horton, C. (2018, August 21). The simple but ingenious system Taiwan uses to crowdsource
its laws. MIT Technology Review. technologyreview.com
- Hsiao, Y. T., Lin, S.-Y., Tang, A., Narayanan, D., & Sarahe, C. (2018). vTaiwan:
An empirical study of open consultation process in Taiwan. SocArXiv.
doi.org/10.31235/osf.io/xyhft
- newDemocracy Foundation. (2024). Manningham Council Community Panel.
newdemocracy.com.au
- vTaiwan. (n.d.). vTaiwan. info.vtaiwan.tw
- Wikipedia. (2026a). 1996 Taiwanese presidential election. wikipedia.org
- Wikipedia. (2026b). g0v. wikipedia.org
- Wikipedia. (2026c). Audrey Tang. wikipedia.org
- Wikipedia. (2026d). Martial law in Taiwan. wikipedia.org
- Wikipedia. (2026e). Pol.is. wikipedia.org
- Wikipedia. (2026f). Sunflower Student Movement. wikipedia.org